Ecommerce Telesales Agent at Capsgain Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
39582
Job Views
93

Job Description



We are looking for an experienced and enthusiastic Telesales Agent to join our ecommerce team. The successful candidate will be responsible for calling customers who have placed orders on our website and using their sales skills to convert them into actual paying customers. Our office is located around Ojodu Berger Lagos


Responsibilities:



  • Place outbound calls to customers who have placed orders on our website,

  • Establish rapport with clients by using effective communication skills.

  • Provide excellent customer service, answering questions and addressing any concerns

  • Use persuasive sales techniques to convert customers into paying customers

  • Accurately update customer and information in our CRM system

  • Meet or exceed individual and team sales targets


Requirements:



  • Proven experience as a Telesales Agent, customer support or in a similar sales role

  • Excellent communication skills, both written and verbal

  • Strong listening and interpersonal skills

  • Ability to work under pressure and meet targets

  • Strong attention to detail and accuracy

  • Experience using a CRM system is a plus


We offer a competitive salary and benefits package, along with a supportive and dynamic work environment. If you are motivated by sales and have a passion for helping customers, we encourage you to apply.


You have to willing to resume daily in our office at Isheri Olowora, between Omole phase 2 and Magodo phase 1 Ojodu Berger, Lagos State,


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