• Application Deadline: Wed, 5 Apr 2023 00:00:00 GMT
• Position: Retail Advisor / Customer Service Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Lagos


• City Ikorodu


• Job Field Customer Care 
  

Job Description

• Listen to customers’ concerns, issues and questions.


• Resolve customers’ concerns and answer customers’ questions to your best ability.


• Maintain a positive attitude and calmly respond to customers’ complaints.


• Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.


• Recommend possible products to meet the customers’ needs.


• Refer issues and questions to managers if necessary.


• Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

• Candidates should possess a Bachelor's Degree.


• 2 - 4 years work experience.


• Personable and attentive.


• Strong interpersonal skills.


• Strong verbal communicator.


• Familiar with the software used to connect with customers and gather their information


• Knowledge of applicable products and markets.


• Should reside within Ikorodu or its environs.