General Travel Consultant at g126 Continental Travels

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
39753
Job Views
73

Job Description



Responsibilities



  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.

  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.

  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.

  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)

  • Collect deposits and balances.

  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

  • Handle unforeseen problems and complaints and determine eligibility for money returns.

  • Attend conferences to maintain familiarity with tourism trends.

  • Create and update electronic records of clients.

  • Maintain relationships with key persons.

  • Keep financial statements and documents.

  • Reach the revenue and profit targets.


Requirements and Skills



  • Degree in Hospitality, Travel, Tourism, Business or a relevant field.

  • Minimum of 3 years work experience.

  • Candidates with personal travel experience will be preferred.

  • Proven working experience as a Travel Consultant.

  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).

  • Proficiency in English; knowledge of additional languages is an advantage.

  • Exemplary sales skills and customer-oriented approach.

  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)

  • Ability to present, persuade and communicate effectively.

  • Demonstrable ability to handle crises.

  • Ability to commute/relocate to Yaba axis.


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