Business Solutions Support Specialist at Transmed - Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
3978
Job Views
201

Job Description

  • Application Deadline: Tue, 31 May 2022 00:00:00 GMT
  • Position: Business Solutions Support Specialist

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 2 - 3 years

  • Location Lagos

  • Job Field ICT / Computer 



Job Descriptions



  • Liaises with other team members to resolve operational issues within agreed SLA

  • Rolls out and deploys business application builds.

  • Carries out and reports root cause analysis on recurrent issues.

  • Ensures adequate testing for all changes conducted on all applications.

  • Administers documentation and procedures guidelines.

  • Rolls out and deploys business application builds.

  • Carries out and reports root cause analysis on recurrent issues

  • Ensures adequate testing for all changes conducted on all applications.

  • Administers documentation and procedures guidelines.

  • Assists in DR simulations and archiving activities.

  • Ensures integrity of data between all Business Applications and the ERP.


Job Requirements



  • Minimum of B.Sc / HND in Computer Science or similar field

  • 2 - 3 years of experience in IT Support role, preferably in the FMCG distribution sector

  • Knowledge of business functions (Sales, Inventory Management, Delivery Planning, etc)

  • Advanced knowledge in SQL and database objects

  • Good Computer Skills: Microsoft Office

  • Customer Service Foundation (ITIL).

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