• Application Deadline: Thu, 6 Apr 2023 00:00:00 GMT
• Position: Support Application Lead


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Our client; a reputable firm in the TECH sector is looking to fill the role of a SUPPORT APPLICATION LEAD

RESPONSIBILITIES

• Providing software application support under the supervision of the Senior Engineer.


• Performing analyses on software application functionality and suggesting improvements.


• Ensuring effective front-end and back-end functionality of applications.


• Consulting with the software development team, internal users, and clients to improve application performance.


• Managing code migration across environments to ensure continued and synchronized functionality.


• Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.


• Keeping a record of configuration changes and scheduling application updates.


• Documenting processes and monitoring application performance metrics.


• Providing front-end support to clients and colleagues in other departments.

REQUIREMENTS

• A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.


• Minimum of 3 years experience as an Application Support Engineer in a tech related field.


• Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby.


• Ability to manage code migration, document configuration changes, and monitor performance.


• Exceptional ability to provide front-end support to internal departments and web-based clients.


• Advanced proficiency in determining the causes of application errors and repairing them.


• Knowledge of Advanced Encryption Standards (AES).


• Ability to keep up with innovation in application design.


• Exceptional communication skills.