• Application Deadline: Fri, 7 Apr 2023 00:00:00 GMT
• Position: ICT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Kano


• Job Field ICT / Computer 
  

DUTIES:

• Install and ensure proper functioning of voice network (IP PBX).


• Monitor internet system operation to detect potential problems.


• Install, upgrade and maintain all LAN items, support LANs &WANs, network segments, internet and intranet systems.


• Maintain system efficiency and ensure design of system and allow all its components to work properly.


• Configure and install system and set up new users.


• Set up projectors, printers, photocopiers, digital cameras, etc for everyday office use and as necessary for meetings.


• Troubleshoot technical problems with mobile subscription and IP phone.


• Ensure satellite phone are working and SIM cards are activated at all times.


• Ensure good asset management of ICT equipment's at the offices and update asset register and inventory tracking system with the Logistics and Administrative Officer.


• Set up/configure new user E-mail.


• Install antivirus and maintain its upgrade with staff.


• Ensure availability of LAN for all offices, determine platform, interface and bandwidth needs.


• Install and troubleshoot all hardware problems following designs or installation specification and resolve IT issues for staff remotely and on Mac, Windows and Linux OS.


• Oversee the issuance and return of assets to/from staff and record all asset movements and disposal of ICT equipment;


• Make recommendations for future upgrades of network systems, equipment/gadget.


• Maintain network management platform and ensure LAN security integrity and system security ensuring frequent software updates, antivirus update and patches.


• Perform any other job-related task as may be assigned by the Supervisor.

QUALIFICATION:

• BSc/HND in Computer Science, Computer Engineering or related field, with a minimum of four (4) years’ experience performing a similar role in a well-structured environment.

COMPETENCIES:

The ideal candidate must:

• Have good communication skills (writing, reading, and speaking).


• Have good knowledge of software handling.


• Have ability to handle minor hardware repairs.


• Have good knowledge of LANs and WANs, network segments, internet and intranet systems.