• Application Deadline:
• Position: Account Manager


• Job Type Full Time , Remote


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 1 - 2 years


• Location Not specified


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Be the primary point of contact and build long-term relationships with customers


• Help customers through email, phone, online presentations, screen-share and in person meetings


• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors


• Ensure the timely and successful delivery of our solutions according to customer needs and objectives


• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders


• Forecast and track key account metrics


• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis


• Monitor and analyze customer's usage of our product


• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships


• Liaise between the customer and internal teams

Requirements

• A bachelor’s/master’s degree in Engineering, Business management, or any other relevant field


• 1 to 2 years of work experience as a product manager, product specialist, sales associate, customer support rep, or any other associated field. 


• Strong knowledge of fintech and technical products.

Competencies/Skills

• Excellent interpersonal skills


• Excellent verbal and written communication skills


• Must be detail-oriented and a quick learner


• High analytical and problem-solving skills

Compensation Structure

• Base pay.


• Incentive pay.


• Data allowance


• Other company benefits as defined by policy.