• Application Deadline: Fri, 14 Apr 2023 00:00:00 GMT
• Position: Debt Recovery Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 6 years


• Location Jigawa


• Job Field Customer Care 
  

Job Brief

• We are looking for a reliable Debt collector to contact debtors and claim outstanding debts towards their creditors.


• You will be responsible for recovering the money owed in as little time as possible.


• A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent.


• Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Responsibilities

• Keep track of assigned accounts to identify outstanding debts


• Plan course of action to recover outstanding payments


• Locate and contact debtors to inquire of their payment status


• Negotiate payoff deadlines or payment plans


• Handle questions or complaints


• Investigate and resolve discrepancies


• Create trust relationships with debtors when possible to avoid future issues


• Update account status and database regularly


• Alert superiors of debtors unwilling or unable to pay when necessary


• Comply with requirements when legal action is unavoidable.

Requirements and skills

• B.Sc in Accounting


• 3 - 6 years relevant work experience.


• Proven experience as debt collector


• Experience in working with targets and tight deadlines


• Knowledge of relevant legal requirements


• Working knowledge of MS Office and databases


• Excellent communication and people skills


• Apt in negotiating and persuading


• Ability to be polite and compassionate without lacking confidence.