• Application Deadline: Mon, 17 Apr 2023 00:00:00 GMT
• Position: Receptionist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Ogun


• Job Field Administration / Secretarial 
  

Job Description

The receptionist will:

• Make and confirm reservations for guests


• Ensure proper software-enabled room allocation


• Register and check guests in


• Close guest accounts and check guests out after due accounts settlement


• Confirm relevant guest information


• Verify guest identities if they have previously completed a booking online


• Issue key cards and direct guests to their rooms or apartments


• Cross-sell other WosAm services and products including confections, cinema tickets and specialties


• Maintain liaison with other departments to accurately compute guest bills and post to room and house accounts


• Receive and transmit messages for guests


• Inform housekeeping when rooms have been vacated and ready for cleaning


• Conduct a check on rooms/apartments during checkout to ensure that hotel property is undamaged


• Maintain the reception area in terms of sanitation and temperature regulation


• Provide guests access to products in the mini mart


• Inform guests about house rules and policies

Minimum Qualification

• A First Degree in a Management-related discipline


• At least 2 years of experience in a hotel front desk/customer service role

Skills:

• Proficiency with computers


• Experience with hotel sales software.