• Application Deadline:
• Position: Wintel Client Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Rivers


• City Port Harcourt


• Job Field ICT / Computer 
  

JOB DESCRIPTION

• To provide an operational User, Branch Support & Rollout (UBSR) structure to ensure that general IT problems in the branches and regions are resolved promptly and efficiently.


• The operational support includes first & second-level support on user’s workstations, file/print servers, IT peripherals, SCCM servers, LANs, and communication equipment.

Ensure all incidents are responded to, actioned, and resolved within the required MTTR in the SLAs. 

QUALIFICATIONS

• First degree


• IT professional certification/qualification would be an added advantage

Experience

• Minimum of 3 years post qualification experience in a similar or related position

Behavioral Competencies

• Interacting with People


• Developing Expertise


• Establishing Rapport


• Thinking Positively


• Exploring Possibilities

Technical Competencies

• IT Operations


• IT Systems


• Technical Analysis


• Rollout Management


• Change Management