• Application Deadline:
• Position: Channel Product Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Product Management 
  

Channel Product Manager Responsibilities:

• Responsible for the availability, stability, reliability, and operation of card payment systems by monitoring, supporting, and optimizing production systems and services


• Take overall responsibility for the investigation and resolution of system downtime affecting the channels and payment applications


• Proactive monitoring of processes and transactions leading to the identification of potential glitches


• Work closely with the Operations team to suggest and recommend new initiatives that could improve customers’ experience using our mobile application and payment system.


• Work closely with the internal settlement, products, operation, and compliance teams to fully understand payment channel requirements.


• Develop and adjust business development plans for connecting payment channels based on different sets of strategic priorities.


• Analyze and interpret application logs and traces in other to identify failures and resolve the identified issues


• Taking up technical engagement with payment service providers.

Channel Product Manager Requirements:

• Minimum of a Bachelor’s degree in Computer Science, Engineering or any related field, or equivalent experience is required.


• At least five (5) years of related experience required


• Advanced knowledge of different payment systems, especially Biller (VAS) transaction, and funds transfer system


• Good understanding of local transfers (Interbank/Intrabank) and VAS transaction process flow.


• Experienced in supporting and managing financial (cards) transactions processing system


• Advanced knowledge of card payment systems and a good understanding of card transaction process flow.


• Good knowledge of payment system integration