• Application Deadline:
• Position: Ticketing and Reservation Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 7 years


• Location Abuja


• Job Field Travels & Tours 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Our client an Abuja based Travel and Tours company requires for immediate employment the service of a competent and well experienced Ticketing and reservation Officer.

Responsibilities:

• Assisting and advising customers who may be choosing from a variety of travel options.


• Making reservations for customers based on their various requirements and budgetary allowances.


• Checking the availability of accommodation or transportation on the customers’ desired travel dates.


• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.


• Processing payments and sending confirmation details to customers.


• Sorting out any issues that may arise with bookings or reservations.


• Selling and promoting reservation services.


• Answering any questions customers might have about the reservation process.


• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.


• Providing support to customers who may need to amend or cancel a reservation.

Requirements:

• B.Sc /HND .


• Certified travel associate (CTA) or certified travel counselor (CTC), preferred.


• Experience working in sales or public relations, preferably in the hospitality or travel industries.


• Proficiency with Local and International Ticketing Software


• Customer-service experience.


• Excellent written and verbal communication skills.


• Multi-tasking and time-management skills, with the ability to prioritize tasks.


• Proficient in microsoft office suite.


• Data entry experience.


• Flexible working hours.