Job Description
Job Description:
As a Business Onboarding Personnel and Social Media Manager, you will be responsible for finding and onboarding new businesses onto our website, with a particular focus on businesses on social media. You will also be responsible for updating our social media pages.
Responsibilities:
- Research and identify potential businesses on social media, primarily on Instagram, that are a good fit for our website.
- Communicate with potential businesses through email, social media, and other means of communication and work to establish contact with them.
- Assist in the onboarding process by providing guidance and support to businesses as they set up their accounts and begin using our website.
- Track and report on the progress of businesses in the onboarding process.
- Push out notifications and updates on our social media pages.
Requirements:
- Experience in a customer-facing role, ideally in sales or customer service.
- Strong communication and interpersonal skills, with an ability to build rapport with businesses.
- Familiarity with social media platforms, especially Instagram.
- Computer literate - able to use Google Docs and Sheets
- Excellent organisational and time-management skills.
This is a remote role, and applicants should have their own means of accessing required apps and websites. All data expenses will be covered.