• Application Deadline: Thu, 12 May 2022 00:00:00 GMT
• Position: Front Desk Officer/ Customer Service Officer


• Job Type Full Time


• Qualification


• Experience 1 year


• Location Enugu


• Job Field Customer Care 

JOB DESCRIPTION

• Keep front desk/reception tidy and presentable with all necessary material (pens, forms, paper etc.)


• Greet visitors and escort them to the appropriate person.


• Be knowledgeable and updated on company products and services.


• Respond to client inquiries and address complaints in a professional and courteous manner.


• Perform basic data entry when needed.


•  Redirect phone calls to the appropriate department and take down messages.


• Receive all letters and packages, and distribute them to the appropriate recipients.


• Send birthday, felicitation and reminder emails to clients to ensure the Company remains relevant.


• Compile and send the attendance list of all staff as contained in the staff attendance register to the HR at the end of the month.


• Create and maintain updated documents and spreadsheets.


• Record meeting minutes and dictations.


• Perform basic bookkeeping, filing, and clerical duties.


• Direct all the MD’s visitors to the Personal Assistant.


• Check, sort and forward emails.


• Keep updated records and files.


• Prepare and send weekly and monthly report of activities to your HOD.


• Documents site inspection list and keep record [of hospitality tools


• Keeps record of minutes held during departmental meetings.


• Take up other duties as assigned.

Proximity to New Heaven, Enugu is compulsory.