Driver Welfare Analyst at Max.ng

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
40817
Job Views
74

Job Description



Welfare Operations



  • Track Champion daily attendance and follow up on absent champions

  • Monitor turnover and retention rates amongst Champions

  • Appropriately attend to the requests of the Champions and follow through

  • Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.

  • Research and suggest Champions insurance options and HMO plans

  • Follow through on Champions emergency issues e.g. Accidents, harassments, Law enforcement issues, etc. and escalate if necessary

  • Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced

  • Conduct exit interviews for champions, collate feedback and provide recommendations

  • Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved

  • Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention

  • Implement recognition and appreciation programs across the organization

  • Encourage champion networks and committees to foster a community.


Report and administration Management



  • Implement stated team and company strategies, goals, objectives and procedures

  • Use appropriate methods, frameworks and channels to carry out tasks

  • Optimize processes for effective and efficient budget use

  • Properly track, record and maintain champions information (hard and soft copy documentation)

  • Prepare periodic and analytical reports for supervisor

  • Update the Champions insurance and HMOs database

  • Develop and suggest creative welfare strategies, and procedures, etc.


Data Analytics



  • Interpret data, analyze results using statistical techniques and provide ongoing reports.

  • Develop and implement databases, collection systems, data analytics and other strategies that optimize statistical efficiency and quality

  • Acquire data from primary or secondary data resources and maintain databases/data systems

  • Identify, analyze and interpret trends or patterns in complex data sets.

  • Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.

  • Work with line manager to prioritize business and information needs.


Requirements


Skills and Abilities



  • Strong interpersonal and communication(written and oral) skills

  • Strong People Management skill

  • Strong Administrative skill

  • Employee engagement skill

  • Empathetic and approachable

  • Objective, understanding and resilient

  • Detail oriented

  • An ability to prioritise, plan and organise work in a busy environment

  • Record/book keeping skills


Required Qualifications



  • A degree in related fields, minimum of a HND

  • Proven experience working in / knowledge of a recruitments or analyst role

  • Demonstrated high computer literacy: particularly with programmes in Microsoft Office

  • 1 year and above work experience


Benefits



  • Competitive Pay & Benefits

  • Premium Health Insurance Cover

  • Consistent Learning and Development


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