The ideal candidate will develop, implement, and monitor end-to-end performance management framework for the entire Group (i.e performance management, competency framework, career and succession planning management).
Advises Senior Management on the policies and procedures necessary to advance individual performance in alignment with business objectives of the Company.
In addition, he/she will develop and promote organizational development activities that deliver a culture of high performance and employee engagement initiatives that support the Company’s Goals.
Responsibilities
Develop, implement, and maintain Performance Management policies in line with the Company Performance Management Framework, Strategy, programs, and policies.
Coordinate annual development of enterprise business performance scorecards at organization, team, and individual level to ensure alignment with agreed business strategy.
Provide strategic advice and guidance on the performance management framework
Ensures targeted communication and capacity building programs in the performance management process to enable managers to effectively evaluate and measure individual and team performance and to optimize performance and productivity
Manages and coordinates organization-wide efforts to ensure that performance management and performance improvement programs are developed and managed using a data-driven approach, that sets priorities for improvements in line with on-going strategic imperatives.
Contributes and coordinates organization-wide efforts to ensure that performance management and performance improvement programs are developed and managed using a data-driven approach, that sets priorities for improvements in line with on-going strategic imperatives.
Design and implement career and career and succession planning strategy, policies, procedures, and framework in alignment with HR strategy and business objectives.
Develop and lead the Organizational Development plan and provision, ensuring alignment to the strategic direction and ambitions of the Group
Lead the development of a culture of high performance and employee engagement across the Group
Ensure that the Organizational Development Plan supports continuous improvement and that the design and delivery of organization and people development activities is relevant and responsive.
Ensure appropriate evaluation of all organizational and people development activities to measure effectiveness and impact.
Lead the development of a culture of high performance and employee engagement across the Group
Develop a range of organizational development activities and interventions to support structural and cultural change across the Group.
Ensure that the Organizational Development Plan supports continuous improvement and that the design and delivery of organization and people development activities is relevant and responsive.
Regular update of performance appraisals and reports/database at the end of each performance cycle.
Strategic Partnerships with Group leadership to drive awareness on expected behaviors and impact on non-compliance on bottom line results
Support to drive an increase in company’s Net Promoter Score.
Develop communication materials and facilitate workshops, focus groups, etc., to enhance employees’ understanding of performance management, policies, etc.
Design and implementation of employee engagement initiatives, analysis of output and feedback to business leaders towards driving continuous improvement, inclusive strategies for organizational change, transformation, and alignment such as learning organization, collaboration and joint outcomes, innovation, and feedback culture
Qualifications
A Bachelor's Degree in any Social Science, Humanities, or Business Administration
Professional certification from reputable HR bodies (e.g., CIPM, CIPD, HRCI) is required
10+ years relevant HR experience (generalist) gained in large complex organisation(s) with multiple stakeholders
Leading and managing change through the effective use of organization design, development, and business transformation techniques
Success leading, coaching, and developing people in a high performing team environment
Successful experience in contributing to the creation, implementation & execution of people strategies for a business, function
Worked within a Matrix environment, achieving results through effective influencing and collaborating
Range of experiences supporting different parts of the business to develop broad business acumen
Excellent verbal and written communication skills
Excellent interpersonal and conflict resolution skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving and supervisory skills
Thorough knowledge of employment-related laws and regulations
Knowledge of and experience with varied human resource information systems