Job Description
Responsibilities
- Developing and implementing strategies to increase online sales and revenue.
- Identifying and targeting potential customers / partners through various online channels.
- Managing and maintaining e-commerce platforms, including product listings, inventory, and pricing.
- Collaborating with marketing and advertising teams to create digital campaigns and promotions.
- Providing exceptional customer service through online channels, such as chatbots, email, and social media.
- Analyzing data and using insights to improve online sales performance.
- Keeping up-to-date with industry trends and best practices in e-commerce and digital marketing.
- Understanding of current e-commerce trends, strategies, and techniques in the industry to achieve large market shares.
- Monitors projects from initiation until completion including assisting in requirements and user acceptance testing ensuring all milestones are accomplished to help maintain a timely delivery.
- Analyzing sales data and digital metrics to make recommendations about products and categories as it relates to personalized recommendations.
- Collaborating with various business teams to identify optimization opportunities.
Requirements / Qualifications
- Education: A Bachelor's Degree in information Technology, Business, Marketing, and other related filed.
- Experience: 2- 3 years’ experience in sales, marketing, or e-commerce is required. Candidates with experience in managing online marketplaces are also highly desirable.
- Technical Skills: applicant should have a strong understanding of e-commerce platforms, website design, search engine optimization (SEO), and digital marketing techniques.
- Communication Skills: Excellent written and verbal communication skills are essential for applicant, as they need to effectively communicate with customers and team members through various digital channels.
- Analytical Skills: applicant should be able to analyze data and use insights to improve online sales performance.
- Customer Service Skills: Providing exceptional customer service is important for applicant, as they need to handle customer inquiries and complaints through online channels.