• Application Deadline: Thu, 20 Apr 2023 00:00:00 GMT
• Position: Ticketing and Reservation Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Travels & Tours 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Summary

• We are currently seeking an experienced Ticketing and Reservation Officer to join our team.


• The successful candidate will be responsible for managing ticket sales, reservations, and customer inquiries for our travel company.


• As a Ticketing and Reservation Officer, you will be expected to provide excellent customer service and work with customers to ensure their travel arrangements are seamless and hassle-free.


• You will also be responsible for keeping accurate records and managing inventory to ensure the availability of tickets.

Key Responsibilities

• Manage ticket sales and reservations via phone, email, or in person.


• Provide excellent customer service to customers, responding to inquiries and resolving issues


• Work with customers to ensure their travel arrangements meet their needs and preferences


• Keep accurate records of ticket sales, inventory, and customer interactions


• Coordinate with other departments to ensure smooth operations and efficient customer service


• Maintain a high level of professionalism and adhere to company policies and procedures.

Minimum Requirements

• HND in Tourism, Hospitality or any related field.


• Minimum of 2 years experience.


• IATA certification is an added advantage


• Must have experience with either Galileo or Amadeus booking systems


• Proven experience in ticketing and reservations, preferably in the travel industry


• Strong communication and customer service skills


• Excellent organizational skills and attention to detail


• Ability to work independently and as part of a team


• Ability to work in a fast-paced environment with minimal supervision.


• Proficiency in Microsoft Office Suite


• Ability to work flexible hours, including weekends and holidays


• Strong problem-solving skills and ability to work under pressure


• Good organizational and time management skills.

Remuneration and Benefits

• N80,000 - N100,000 Monthly.


• We offer competitive salary packages and a supportive work environment that encourages growth and development.