• Application Deadline: Tue, 18 Apr 2023 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 0 - 1 years


• Location Lagos


• Job Field Customer Care 
  

Job Description

• We are looking to employ a driven Customer Service Representative to relate with our clients to take, note and escalate inquiries or requests concerning the Company’s goods or services.


• In addition, they prioritize the demands of the clients at each stage of the process and offer options that are customized to those unique circumstances.


• You should also be able to answer customers’ questions regarding product pricing, availability, features, and benefits.

Responsibilities

• Relating with Customers to get firsthand complaints and Inquiries


• Communicating with customers through various channels.


• Acknowledging and resolving customer complaints.


• Knowing our products inside and out so that you can answer questions.


• Keeping records of customer interactions, transactions, comments, and complaints.


• Ensure customer satisfaction and provide professional customer support.

Job Requirements

• OND / HND / B.Sc


• Age: 21-30


• 0 - 1 year experience in customer


• Tech savvy (Office applications and smartphone operation)


• Superb oral and written communication skills.

Salary

N110,000 - N180,000 Monthly.