Job Description
Job Description
- The candidate will be tasked with the responsibility of selling various loan products.
- He/ She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.
Duties & Responsibilities
- Evaluate credit worthiness by processing loan applications and documentation within specified limits
- Interview applicants to determine financial eligibility and feasibility of granting loans
- Determine all applicable ratios and metrics and set up debt payment plans
- Communicate with clients either to request or to provide information
- Justify decisions (approvals/rejections) and report on them
- Complete loan contracts and counsel clients on policies and restrictions
- Review loan agreements to ensure that they are complete and accurate according to policy
- Update account records, Compute payment schedules and transactions on ERP
- Confer with underwriters to aid in resolving loan application problems.
- Update job knowledge on types of loans and other financial services
- Assess customer needs, explore all options and introduce different types of loans
- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
- Go the “extra mile” to build trust relationships, customer loyalty, and satisfaction throughout the underwriting process
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Qualifications / Requirements
- BSc Degree in Finance, Economics, or a related field
- Proven working experience as a Loan Officer
- Familiarity with computers and banking applications/software
- Solid understanding of direct/indirect lending products and practices
- Customer satisfaction orientation and sales competencies
- Ability to work in a goal-oriented environment and meet the set target
Skills / Competencies:
- Excellent communication and interpersonal skills
- Integrity and Analytical skills.
- Strong Negotiation and sales skills
- Proficient in MS packages and Software
- In-depth knowledge of computers, MS Packages, and banking software.