• Application Deadline:
• Position: Front Desk Officer/Client Account Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Administration / Secretarial  , Customer Care 
  


• Salary Range ₦30,000 - ₦50,000/month
  

RESPONSIBILITIES

• Greet guests and provide them with superb customer service


• Manage Switchboards: Answer all client incoming calls, reroute phone calls or take down messages where necessary


• Accept all letters and packages, and distribute them to their appropriate departments


• Monitor, organize and forward emails


• Maintain records and files


• Oversee the office budget


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Prepare outgoing mail by drafting correspondence, securing parcels etc


• Keep updated records and files


• Take up other duties as assigned (travel arrangements, schedules etc)


• Manage clients' transactions with the company - subscriptions, payment plans, follow-up mails and calls on payment

JOB REQUIREMENTS

• Candidate should possess Bachelor Degree or HND in Communications related discipline


• Must reside within Abijo GRA to Eleko Lekki-Epe axis


• Proven customer support experience or experience as a Client Service Representative


• Familiarity with CRM systems and practices


• Superb written and verbal communication skills.


• Proficient in English (oral and written)


• Excellent knowledge of MS Office (especially Excel and Word)


• An experience in a Real Estate firm is a plus 

BENEFITS

• Opportunities for growth and development 


• Opportunity to earn above your basic salary and incentives