• Application Deadline:
• Position: Customer Service Intern


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Customer Care  , Internships / Volunteering 
  

Overall Expectations

• Provide assistance to the customer success team.


• Contribute to departmental goals and help identify areas of improvement.


• Provide strategic support in identifying new development channels and  managing client's portfolio.


• Follow up and maintain good communication with Clients.


• Perform any other tasks relevant to business and departmental goals as directed by management.

Qualifications

• University Degree in any Business or Customer related course with minimum of Second Class Upper.


• Applicants who are awaiting NYSC or just recently completed NYSC (no more than 1 year) are encouraged to apply.

Skills and Qualities:

• Ability to work in both large and small teams.


• Ability to carry out tasks in accordance with defined procedures and instruction.


• Ability to maintain confidentiality.


• Ability to work on own initiative with limited supervision.


• Excellent communication, influencing and interpersonal skills, and must have the ability to document and present clearly.


• Ability to communicate orally with vendors, clients, management, and other co-workers, both individually and in front of a group is crucial.


• Exceptional customer service and follow up skills.


• Female preferably for gender balance.