• Application Deadline:
• Position: Strategic Partner Manager, Communities


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Media / Advertising / Branding 

Job Description

• We are seeking to grow our Community Partnerships team with a Strategic Partner Manager for Sub Saharan Africa (SSA) to support a selected group of hand curated community leaders who have built and grown relevant and impactful communities on and offline. 


• The Community Partnerships team's mission is to empower community leaders to start, grow and sustain meaningful communities around the world.


• The team serves community leaders to understand and address their needs in sustaining and strengthening their communities. We succeed when community leaders thrive. 


• This person will support a portfolio of community leaders in SSA (with a focus on Nigeria, Kenya & South Africa) through community management and product education strategies. This includes equipping leaders with tools and training to grow and engage their members, facilitating peer-to-peer support and leveraging adoption of Facebook products to develop their communities and have impact on- and offline. 


• Through operational rigor and knowledge of their vertical and partner set, this person will also work cross-functionally across different teams to help shape our products, inform strategy on approaches to new partnerships opportunities, and optimize new experiences and processes to ensure our partners are successful.

Responsibilities

• Identify key community leaders in Sub Saharan Africa to be our strategic partners and work with Partnerships team to successfully onboard them into our programs


• Support partners to grow, engage and sustain their communities, maximizing their impact on and offline


• Become the primary point of contact for and maintain strong direct executive relationships with Facebook’s key community partners


• Build and drive partner strategy to support community building on Facebook across the family of apps, with a focus on Facebook Groups


• Develop deep product expertise with an ability to collect and synthesize meaningful feedback and translate it into high quality insights to inform product roadmaps across a variety of product teams


• Recruit for and run early stage product testing of multiple product features amongst a diverse set of community leaders


• Identify growth initiatives, synthesize trends in the ecosystem and couple these with insights from partners


• Partner cross-functionally with a variety of teams, including Product, Marketing and Operations teams to advocate for partner needs and build functionality to support and recognize the work of community leaders


• Adapt quickly to product changes and limitations and communicate these changes strategically to stakeholders, both internally and externally


• Ability to travel internationally, up to 25% of the time with flexibility to work across time zones and influence remote teams

Minimum Qualifications

• Candidates should possess a BA / BS Degree


• Extensive experience working in a partner management, business development, strategic partnerships or equivalent function


• Proven track record of working with community organisations in Sub Saharan Africa

Preferred Qualifications:

• Experience with Facebook products that can be leveraged to build community


• Experience with community management in building communities and harnessing the power of people coming together


• Experience collaborating cross-functionally and building consensus among multiple stakeholders in an entrepreneurial, high-expectation environment


• Scrappy, resourceful, action and detail-oriented, with a high ownership mindset to deliver measurable impact


• Fluency in French


• Experience working with an extensive network with organisations in the tech or start-up ecosystem across Sub Saharan Africa.