• Application Deadline:
• Position: Facilities Management Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Engineering / Technical 
  

Responsibilities

• Supervise the day-to-day operations of our properties, ensuring that all facilities are well-maintained and operational.


• Work closely with the Group Operations Officer to manage budgets and ensure that all operational expenses are within budget.


• Hire, train and supervise staff, including housekeeping, maintenance and security personnel.


• Develop and maintain a comprehensive preventive maintenance schedule for all properties.


• Maintain utility bills and subscriptions across all properties and ensure a no failure policy


• Develop and implement processes to ensure that all guests receive exceptional service.


• Conduct regular inspections of the properties to ensure that all facilities are in good condition and meet our high standards.


• Work with external vendors and contractors to ensure that all maintenance and repairs are carried out in a timely manner.


• Oversee the management of all guest complaints and ensure that all issues are resolved quickly and effectively.

Qualifications

• At least 5 years of experience in facility/operations management, preferably in the hospitality industry.


• Excellent leadership and management skills.


• Strong communication and interpersonal skills.


• Strong problem-solving and decision-making skills.


• Proven track record of delivering exceptional customer service.


• Knowledge of budgeting and financial management.


• Ability to work flexible hours, including evenings and weekends.