Job Description
Our client, an enterprise software startup based in Lagos, Nigeria, is seeking the services of a Product Manager to lead product development and maturity process; to understand customer needs, pain points, and challenges while helping them resolve them. The Product Manager will document product requirements based on customer interactions and maintain a well-prioritized product backlog. This role provides a perfect blend between product management and customer success.
Job Description
- Supporting the development of new products
- Improving the development of existing products
- Managing the launch of new products
- Conducting market research and analyzing industry trends
- Analyzing and documenting the product development process
- Leading internal and external audits of the products
- Building and maintaining customer relationships
- Resolving customer issues
- Collaborating with the development team and other stakeholders.
Requirements and Qualifications
- A Bachelor’s Degree in Computer Science, Information Technology or a related field.
- Minimum of 2 years of experience in a product role
- An eye for pleasant and functional user interfaces and experience.
- Excellent verbal and written communication skills
- Highly developed attention to detail
- Strong problem-solving skills