• Application Deadline: Sun, 30 Apr 2023 00:00:00 GMT
• Position: Customer Service Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Rivers


• Job Field Customer Care 
  

Job Description

• Providing introductory information to new customers


• Ensuring that customers are satisfied with products or services


• Following up with clients or customers to check that they’re still satisfied with any service


• Letting customers or clients know about additional products or services


• Determining the quickest, most effective ways to answer a client’s or customer’s questions


• Escalating queries and concerns


• Troubleshooting common issues with a product or service.

Requirements

• HND / BSc in Business Administration, or the Social Sciences field


• 1 - 3 years work experience.


• High computer literacy.


• Strong interpersonal and analytical skills.


• Good written and oral communication.


• Attention to details.


• Assertive and self-driven.