• Application Deadline: Sun, 30 Jan 2022 00:00:00 GMT
• Position: Airport Services Agent


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 2 years


• Location Kano , Rivers


• Job Field Aviation / Airline 
  

Job ID: 2200000S

Location: Port Harcourt, Rivers  Application Link

Location: Kano, Nigeria  Application Link

Category: Cargo & Airport Operations

About the Role

• We are currently recruiting for Airport Services Agent in Port Harcourt, Nigeria


• As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. 


• You will ensure a quality service and adherence to safety policies and security standards.

Specific accountabilities include:

• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers


• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates


• Assisting the Duty Officer in handling company materials and records


• Liaising with the Ground Handling Agent (GHA) for quick processing of hotel and transfer passengers


• Ensuring passengers are assisted smoothly through airport facilities


• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit


• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained


• Organizing check-in counters and coordinating documentation issues

Qualifications

The successful candidate will have:

• High School Qualification


• Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.


• Excellent communication skills with fluency in English language.


• High energy and a positive attitude are necessary to perform well in this very high pressured and demanding environment.


• High level of computer literacy


• Excellent customer focus and service delivery.


• Good interpersonal skills and strong team orientation