Comfortable representing the company on prospect demos, client engagements, and wherever else a technical product expert is needed to support new business and existing client adoption of the company’s products.
Ability to quickly synthesize feedback, offer creative solutions, and manage client expectations within the scope of the existing product offerings Eager to learn and maintain deep technical knowledge of the product offering.
Share technical best practices, implementation paths and successful technical case studies with clients
Actively support the Customer Success and the Sales team by parsing client requests into technical solutions.
Identify scalable ideas and solutions that help drive future product enhancements
Respond to tender documents, write reports and business support literature.
Provide High Level project cost Estimation (HLE) and quotes.
Prepare network or infrastructure Visio topology diagrams, write Standard Operating Procedures, maintenance plans and provide status reports as required, participate in data calls and other operational and maintenance tasks
Self-starter requiring minimal oversight and direction is a must for this role.
Strong knowledge of Networking, Infrastructure, cloud and security principles, and understanding of complex interconnections with Load Balancers and other enterprise network technologies.
REQUIREMENTS
B.Sc. in Computer Science, Information Systems Management, Computer Engineering or similar;
Minimum of 5 years overall IT experience (Post NYSC) working in a systems integrator environment.
Experience with Application Load Balancers – F5, Kemp etc.
Experience with Cloud Architectures and Delivery
Experience with Cisco network technologies
Experience with Microsoft and VMware
Experience with HP and IBM infrastructure technologies
Experience with Fortinet and Palo Alto security technologies
Preferred skills in F5 LTM, GTM and AFM modules proficiency will be an advantage, Forescout, Fortinet, Cisco, CCNA, CCNP, CCIE, Azure, AWS
Excellent communications skills and ability to interact with clients
Significant experience with supporting and maintaining load balancers to include their set-up, maintenance, upgrades and replacement.
UNIX/Linux System Administration experience
Understanding of web services and REST APIs
Experience with TCPDump, Wireshark and analyzing network traffic
Demonstrate a solid understanding of the OSI and TCP/IP network models and provide examples
Experience with supporting and maintaining wireless networks
Intermediate knowledge of networking and systems administration; and the ability to troubleshoot problems.