• Application Deadline: Sun, 21 May 2023 00:00:00 GMT
• Position: Customer Care Representative


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 0 - 1 years


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦30,000 - ₦50,000/month
  

Job Description:

• Listen to customers’ concerns, issues and questions


• Resolve customers’ concerns and answer customers’ questions to your best ability


• Maintain a positive attitude and calmly respond to customers’ complaints


• Recommend possible products to meet the customers’ needs


• Refer issues and questions to managers if necessary


• Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

• Candidates should possess an additional qualification on SSCE.


• Personable and attentive


• Strong interpersonal skills


• Strong verbal communicator


• Familiar with the software used to connect with customers and gather their information


• Knowledge of applicable products and markets.


• Reside around Ikeja and its environs