• Application Deadline: Sun, 30 Apr 2023 00:00:00 GMT
• Position: Customer Support Representative


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 - 2 years


• Location Lagos


• Job Field Customer Care 
  

Job description:

• Tracking customer experiences across online and offline channels, and touchpoints


• Collaborating with internal teams to enhance customer experience and brand awareness


• Identifying customer needs and taking proactive steps to maintain positive experiences


• Documenting processes and escalating customer issues, as well as customer compliments and complaints.

Requirements:

• B.Sc / HND/ OND


• 1-2 years experience as a Customer support representative


• Good oral & written communication skills