• Application Deadline:
• Position: Customer Service Representative (Team Member)


• Job Type Full Time


• Qualification OND


• Experience


• Location Lagos


• City Victoria Island


• Job Field Customer Care 
  

Job Description

Essential Duties and Key Responsibilities include the following and other duties as may be assigned:

• Selling box office tickets, responding to queries reservations and sales.


• Monitoring and maintaining cash flow, ensuring that there are no shortages.


• Ensuring that guests are well guided to entrance and exit into the cinema.


• Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.


• Participating in briefings and other meetings as requested by the cinema manager.


• Attend and participate in training sessions as required by managers and HR.


• Contribute to increasing concession revenues.


• Responsible in the arrangement and cleaning of designated areas.

Qualifications

• The right candidate must have a minimum of OND from a recognized institution.


• Excellent customer skill.


• Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.

Additional Information

• Job knowledge


• Customer Relation Skills


• Negotiation & Networking Skills


• Personal Credibility


• Planning and Organizational Skills


• Communication Skills


• Analytical skills