• Application Deadline: Sun, 30 Jan 2022 00:00:00 GMT
• Position: Airport Services Duty Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Kano , Rivers


• Job Field Aviation / Airline 
  

Job ID: 2200000V



Category: Cargo & Airport Operations

About the Role

• In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.  


• You will achieve optimum customer satisfaction and on-time department of flights.  


• You will also have overall control of the shift as a direct representative of the Airport Services Manager.  


• You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

• Ensuring that passenger and aircraft handling practices conform to the safety and security standards


• Ensuring that all QR aircraft handling standards are met on a shift basis


• Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline


• Ensuring proper allocation of manpower and resources in the airport operations


• Completing checks to ensure adequate standards are maintained


• Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling


• Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

Qualifications

The successful candidate will have the following qualifications and skills:

• Relevant experience in an airline or reputed Ground Handling Operations at supervisory level.


• Strong background in Airport or GHA Operations


• Good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.


• Overall knowledge of airport functions within passenger and baggage handling, weight and balance and dangerous goods regulations.


• Excellent customer focus and service delivery.


• Right to live and work in the United States.

Location: Port Harcourt, Rivers Application Link

Location: Kano, Nigeria  Application Link