Customer Engagement and Sales Associate at CARS45 Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
42344
Job Views
96

Job Description

  • Application Deadline: Tue, 9 May 2023 00:00:00 GMT
  • Position: Customer Engagement and Sales Associate

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 1 - 3 years

  • Location Lagos

  • City Ilupeju

  • Job Field Logistics 



Job Summary



  • The successful candidate will have an interesting role of working with the elite financing team of our business.

  • You will provide the essential link between the customers and the financing partners.


Essential Job Functions



  • Manage lead management on status of conversion.

  • Supervise Onboarding and Documentation for onboarding for Dealer financing.

  • Manage vehicle request sourcing and inspection.

  • Oversee inspection, document verification process and payment process.

  • Manage and maintain partnership with vendors (tracking, vehicle registration, routine service, insurance).

  • Oversee ancillary services and pickup of vehicles and documents.

  • Ensure adequate process flow to minimize turnaround time.

  • Ensure invoices, reports and necessary documents are made available to customers for the financing process, with proper documentation done.

  • Ensure tracker monitoring and repossession process for Consumer Financing


Requirements



  • Bachelor's Degree in Business Administration, Finance, Economics, or a related field.

  • 1 - 3 years work experience.

  • We believe that you will succeed better if you possess the following:

  • Experience in a Fintech industry with knowledge of credit scoring is required

  • Strong customer service orientation and sales competencies.

  • Experience in vendor relationship management.

  • Experience in an Automobile industry will be an advantage.

  • Excellent Microsoft Office skills.

  • Excellent written and verbal communication skills.

  • Ability to work both in a team and independently.


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