• Application Deadline: Tue, 2 May 2023 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 0 - 2 years


• Location Lagos


• Job Field Customer Care 
  

Role / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records.


• Provide accurate, valid and complete information to customers.


• Resolve customer complaints via phone calls and emails.


• Escalate all exceptions for resolution.


• Manage and track inbound and outbound items on a daily basis.

Requirements

• Candidates should possess a Bachelor's Degree / HND / OND qualification.


• 0 - 2 years relevant experience.


• Fluent in written and spoken English.


• Proficiency in Microsoft Office.


• Applicants should be resident around Balogun Market, Lagos Island axis and Lekki Phase 1 axis.