• Application Deadline:
• Position: Reservations Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Travels & Tours 
  

Job Description:

• Make a professional and accurate travel arrangements for our clients including air and ground transportation reservations.


• Converse with customers to determine viable destination, mode of transportation, travel dates, financial considerations, and accommodations required.


• Contribute to revenue growth and profit margin of the organization.


• Maintaining statistical and financial records.


• Recruiting, training and supervising staff


• Helping passengers and customers with all travel related inquiries including but not limited to changes or cancellations; and promoting special offers


• Using GDS (Sabre & Amadeus) and other website reservations systems to check availability and compare prices.


• Create tailor made Holidays to the world's best Hotels & Resorts.


• Provide advice about visas or passports


• Follow up on enquiries and endeavour convert it to Sales.


• Keep Informed of Business Changes that affect the Ticketing Area.


• Sell travel products like holidays and insurance and provide detailed advice on routes and destination excursions.


• Work with impressive attention to detail.


• Work under pressure and meet agreed timelines whilst managing multiple high-end clients.


• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by the company


• Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goal.


• Preparing promotional materials and display including airline promotions to clients.

Requirements:

• Minimum of 3 -5 years working experience in a leading Travel Agency or Airline in similar capacity.


• Minimum of a B.Sc. / HND qualification.


• IATA certificate and experience on Fares and Ticketing.


• Proficiency in the use of two of the 3 GDS ( preferably Sabre, and Amadeus)


• Strong Analytical skills


• Desired Courses: Marketing, Business Administration, Aviation, Transport Management.


• Certification in Travel and Tourism is a plus


• Excellent written and verbal communication skills.


• A positive attitude and a growth mindset.


• Must be an out-of-the-box thinker.


• Online Sales Experience is very important


• Preferred candidate must reside on Lagos Island.

Salary: Up to 70k depending on experience plus commission