• Application Deadline:
• Position: Bell Attendant


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 2 years


• Location Abuja


• Job Field Customer Care 
  

JOB DESCRIPTION FOR BELL ATTENDANT/BELL HOP

Responsibilities:

• Provide the first impression to arriving guests always well groomed, confident, and pleasant when in contact with guests


• Greet guests, direct them for check-in, escort them, and carry their luggage to rooms. 


• Assist disabled or special needs guests at the lobby. 


• Stays vigilant and ensures that guests’ belongings are safe and secure. 


• Checks to ensure that labels are tagged to the correct luggage in the storage room.


• Has to work in shifts, and needs to be fit in order to perform his/her duties.


• Explain the room’s amenities and facilities to guests. 


• Have a good knowledge of the tourist areas around the property, in order to provide direction and information to guests. 


• Helps to run errands or provide support to other departments when needed. 

Job Requirements

• High school diploma


• Customer service experience is always beneficial. 


• Good interpersonal skills


• Physically fit and capable of bending and lifting baggage. 


• Organizational skills


• Have a good command of English and knowledge of a second language.


• Have a good knowledge of the tourist areas around the property