Job Description
Job Description
- We are looking for a reliable Quality Assurance Manager to join our team! As a Quality Assurance Manager, you will be responsible for ensuring the sustainable quality of our products and services before customers' consumption.
Duties and Responsibilities
- Oversee internal processes and procedures to ensure quality
- Oversee other quality control staff
- Hire, train and evaluate staff
- Regularly analyze quality data and suggest actions based on collected data
- Manage the log of quality reports and other quality documentation
- Ensure quality and sustainability of production processes
- Investigate customers' needs and want and develop a strategy for meeting their needs
- Communicate with the Product Development team on a daily basis.
Requirements and Qualifications
- BSc / BA in Business Administration or relevant field
- A minimum of 3 years of experience as a Quality Assurance Manager or similar role
- Experience in doing customer research with the purpose to assess their needs and wants
- Experience with Quality Assurance Management
- Thorough knowledge of methodologies of quality assurance and standards
- Excellent numerical skills and understanding of data analysis/statistical methods
- Knowledge of MS Office and databases
- Sense of ownership and pride in your performance and its impact on the company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Certification of quality control is a strong advantage (ISO 9000 etc.).