Job Description
Job Description
- We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff.
- The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies.
Job Summary
- The primary role of a HousekeepingSupervisor will be to provide extraordinary customer satisfaction when it comes to hygiene, cleanliness and maintenance of apartments and offices.
- You will also provide training of the junior staff according to health and safety standards.
- You should ensure that apartments and common areas are regularly cleaned and maintained.
- You should also possess exceptional team management and leadership skills.
Key Duties & Responsibilities
- Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
- Scheduling staff shifts and organizing replacements as required.
- Investigating and addressing complaints regarding poor housekeeping service.
- Providing training to the housekeeping staff.
- Regularly taking inventory of cleaning supplies and ordering stock as needed.
- Issuing cleaning supplies and equipment to housekeeping staff as needed.
- Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
- Performing various cleaning duties in instances of staff shortages.
Requirements and Qualifications
- Minimum of SSCE certificate
- 3 years of proven housekeeping or hospitality experience.
- Working knowledge of housekeeping.
- The ability to multitask.
- The ability to stand for extended periods of time.
- Physically active and healthy to perform difficult tasks.
- Should be willing to work for different shifts as and when required.
- Excellent organizational and time management skills.
- Exceptional customer service skills.
- Effective communication skills.