Sales/QA Agent at Isidore Agritech Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
4281
Job Views
236

Job Description



What we're looking for


We are looking for a Sales Agent who will be responsible for promoting the Jinja platform, sourcing eligible agri-SMEs to become customers and rendering operational/quality assurance services to these customers


You must be a reliable, driven, and self-directing individual with the ability to persuade and convince potential customers to join our passion. You are a good communicator, an excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast paced, dynamic environment.


Our ideal candidate will have an extensive network in the agri-SME space including established relationships with aggregators, processors and others dealing in grains and similar commodities.


Responsibilities



  • Build, manage and maintain a strong pipeline of leads composed of SMEs that are potential customers for Jinja.

  • Have a thorough understanding of the Isidore brand and Jinja platform and act as ambassador to all customers.

  • Move SMEs across the entire sales journey from lead to paying customer, and ensure a smooth transition to customer support.

  • Ensure highest quality control and assurance standards are employed in the fulfilment of each purchase order and simultaneously facilitating our stellar operational processes on and off SME sites.

  • Work in concert with Customer Support Agents to delight customers throughout their experience.

  • Own and deliver on expected target numbers of customers on a weekly, monthly, and quarterly bases.

  • Engage with other teams in the business for 2-way comms: inform them of demand, and learn about product evolution.

  • Handle customer complaints alongside Customer Support Agents.

  • Be responsible for own portfolio of customers with regards to cross-selling, upselling, and value delivery.


Qualifications



  • Extensive experience with agri-SMEs

  • Familiarity with Agriculture industry, especially purchase order management is a plus

  • Super curious and diligent attitude to work. Always be prepared to show up.

  • Strong relationship building and management skills

  • Sales-driven and analytical mindset


Benefits



  • Weekly Bonus for converted clients

  • Travel expenses covered

  • Competitive salary

  • Opportunity for growth

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