• Application Deadline: Fri, 28 Apr 2023 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification OND


• Experience 2 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Description

• To provide timely and professional attention to company’s visitors, clients, calls, and office mails.

Responsibilities

• Answers incoming telephone calls, assists callers, takes messages, and provides information as required.


• Maintains a register of calls received or complaints from customer received at the front desk.


• Directs incoming calls/visitors as appropriate.


• Maintains and updates an accurate register of incoming and outgoing mails and other forms of correspondence.


• Registers, sorts, and delivers incoming mails to appropriate staff and outgoing mails for dispatch.


• Supervises the activities of other personnel e.g. cleaners and security


• Assists guests with issues and complaints, with empathy and a focus on guest satisfaction using supervisor support when necessary.

Requirements

• Minimum of HND / OND in Administration, Sciences, Social Sciences, or Humanities.


• Minimum of two (2) years (with HND) experience in a secretarial or front desk capacity in an organization.