• Application Deadline: Wed, 10 May 2023 00:00:00 GMT
• Position: Corp Member (Contact Center Unit)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 1 years


• Location Lagos


• Job Field Customer Care  , Graduate Jobs 
  


• Salary Range ₦30,000 - ₦50,000/month
  

We are currently hiring Corp members for an intern role in our contact center unit to be the liaison between our company and its current and potential customer.

• Manage large amounts of inbound and outbound calls in a timely manner


• Follow communication “scripts” when handling different topics


• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives


• Seize opportunities to upsell products when they arise


• Build sustainable relationships and engage customers by taking the extra mile


• Keep records of all conversations in our call center database in a comprehensible way


• Frequently attend educational seminars to improve knowledge and performance level


• Meet personal/team qualitative and quantitative targets.

Requirement:

• Presently undergoing NYSC and seeking a place to process PPA.


• Candidate must reside around the Lekki-Ajah axis for easy access to work. The company does not provide accommodation.