• Application Deadline:
• Position: Visa Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Travels & Tours 
  

What to expect from the role

• Hands-on experience in planning travel packages, selling trips to clients, etc.


• Render visa assistance to clients


• Learning how to organize, multitask and manage time.


• Learn on the job regarding VIP Express Tourism travel management.


• Exposure to the travel and tourism industry, and its various responsibilities.

Responsibilities

• Help clients identify their ideal travel package based on their suggests and requirements.


• Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.


• Regularly maintain a good relationship with our customers.


• Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.


• Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.


• Sell the appropriate travel/ tour package to the right customer.


• Negotiate any customizations or modifications requested and accommodate to the best level possible.


• Resolve any problem that arises regarding the trip for the customer.


• Regularly update a database containing client details and their travel information.


• Ensure this data is secured and handled appropriately.


• Reach the sales and revenue targets.


• Stay up to date on domestic and international travel trends.

Requirements

• Bachelor's degree in travel and tourism, hospitality business or relevant fields.


• Prior experience as a travel agent is compulsory at least 5 years.


• Knowledge of visa requirements for various Embassies.


• Strong knowledge of traveling software and procedures.


• Basic computer skills and software like MS Office & Microsoft excel and relevant reservations software.


• Multilingualism is an advantage.


• Excellent communication and people skills.


• Efficient negotiation and sales skills.


• Up to date with domestic and international travel trends.


• Well read on the rules and regulation of tourism.


• Ability to work with less or no supervision