• Application Deadline: Fri, 19 May 2023 00:00:00 GMT
• Position: Store Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Procurement / Store-keeping / Supply Chain 
  

Responsibilities

• Handle customer questions, complaints, and issues and if necessary, report to the manager and ensure customer satisfaction.


• Supervise the deli and ice-cream section for frequent supply of raw materials needed for production.


• Responsible for the computation of monthly staff attendance and communicating same to the appropriate quarters.


• Receive goods from warehouse and ensure the products brought are in good condition and the physical goods received corresponds with items on the invoice.


• Prepare statement note for suppliers.


• Supervise cash point and effectively management retail staff


• Ensure good product displays are maintained.


• Maintain store's cleanliness, health and safety measures


• Ensure merchandise is clean and ready to be displayed as at when due.


• Identify current and future trends that appeal to consumers.


• Maintain inventory and ensure items are in stock.


• Ensure promotions are accurate and merchandised to the company’s standard.


• Ensure standards for quality, customer service, health and safety are met and maintained.


• Monitor local competitors and ensure that monthly targets are achieved.


• Ensure change for daily sales is readily available.


• Maintain appropriate and correct remittance of sales proceeds to account officer for reconciliation.


• Organize and distribute staff schedules ensuring it is followed strictly and manage changes if any arises.


• Effectively manage different departments within the stores


• Contribute to team effort by accomplishing related task as needed.


• Ensure products order are received from CROs for necessary modification and submission to Manager.


• Ensure order sent to direct suppliers are acknowledged and effectively follow up to ensure prompt supply.


• Ensure general CROs supervision for daily guidance, counselling, training and total compliance to organization’s policies, processes and procedures.

Qualifications

• Degree in Business Administration or relevant field.


• MUST have minimum of 2 years’ experience working in a retail environment, ideally in a supervisory role.


• Powerful leading skills and business orientation.


• Customer service-oriented with in-depth knowledge of basic business management processes.


• Strong organizational skills


• Attention to Details and Numerical Skills.

Demonstrable Skills and Technical Competence:

• Interested applicants must be of high integrity. Possess good communication and interpersonal skills. Be able to deliver task in a timely and quality manner.