Client Relationship Manager at IT Horizons Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
4367
Job Views
99

Job Description



A system integrator ICT company with a clear focus in technology enabled solutions and professional services is recruiting for a Client and Relationship Manager.


Job Summary


The position is responsible for developing, maintaining and managing sales activities of the business within Lagos environs, as well as developing and implementing an innovative, growth-focused commercial strategy, focused primarily on new opportunities and markets.


Key Responsibilities for this Role



  • Directing strategy towards the profitable growth and operation of the company. 

  • Represents the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities. 

  • Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately 

  • Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives. 

  • Achieve growth and hit sales targets by successfully meeting set targets 

  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs 

  • Work with the Head of Sales & Marketing to ensure consistent lead generation. 

  • Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy. 

  • Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options 


Requirements for the Role



  • University degree in a relevant discipline

  • Master’s degree from a recognized University will be an advantage.

  • Membership of professional management associations will be an added advantage 

  • Minimum of 4 years’ work experience in ICT/Telecoms or related industry Method of Application

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