Senior Manager - Payments and Business, Strategy and Innovation at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
4380
Job Views
188

Job Description



Job Identification: 1308

Location: Victoria Island, Lagos

Job Category: MTN Level 3H

Job Schedule: Full time

Reports To: Chief Product Officer

Division: MoMo Payment Service Bank


Job Description



  • Cascade the product strategy from the Group Finco and build a MoMoPSB customized product roadmap for the segment

  • Lead the development of the payment strategy in line with overarching divisional goals with emphasis on client experience to deliver growth of merchant ecosystem and mobile payment usages

  • Develop and implement plans to drive payment adoption

  • Cascade payments solutions designed in the group to MoMoPSB and provide inputs for localization

  • Oversee design of loyalty solutions and schemes to support the growth of mobile payment

  • Provide inputs into customization/localization of Mobile payment solutions and products to support various business segments’ requirements

  • Deploy solutions to cover the maximum number of payments use cases

  • Ensure payment solutions deliver the best user experience and value to every key stakeholder of the payment ecosystem

  • Develop solutions and operational framework to drive growth of both digital and physical merchant ecosystem

  • Manage and resolve escalations that have impact on critical path of service delivery

  • Develop an operational playbook to drive mobile payment and provide strategic guidance for its implementation

  • Oversee the implementation of payment solutions for new products

  • Support to develop and maintain the best value proposition to both consumers and merchants, in collaboration with the Business development and Distribution teams

  • Manage the implementation of new products and services

  • Manage the development and implementation of Go-to-market strategy to drive payment, in collaboration with the Business development and Distribution teams

  • Review and identify key risks, issues, and dependencies and set mitigation actions

  • Provide input and tactical activities to drive merchant payment volumes, number of registered merchant, conversion to active merchant and grow merchant payment ecosystem

  • Manage negotiations, close deals and sell additional services to merchants.

  • Leverage on analytics, mobile data and mobile advertising to develop fit for purpose payment solutions

  • Ensure market leadership in merchant payments and facilitate the implementation of payment solutions – merchant ID & QR codes etc.

  • Ensure that appropriate processes and models are in place to drive traction and reduce players in the value chain

  • Identify and tap into payment opportunities through partnerships and relevant channels 

  • Work closely with the other teams within MoMoPSB and support functions to optimize the revenue generation opportunity and demonstrate strong ROI

  • Ensure the creation and maintenance of high-quality relationships with all target customers

  • Provide input into the development and implementation of short term and long-term sales plans for the organization

  • Analyze organizational dynamics at the prospective customer and develop the most effective products and solutions.


Requirements

Education:



  • First  Degree in any related discipline

  • An MBA/Masters will be an added advantage

  • Fluent in English.


Experience:



  • 9 - 17 years of experience including:

    • Experience in Fintech, banking or financial services is mandatory 

    • Successful track record as a senior management professional in delivering exceptional Fintech payment products, business growth & financial results

    • Experience working in a global/multinational enterprise with a good understanding of emerging markets.



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