Job Description
Job Objectives
- To ensure timely payments are made by customers while maintaining a high level of customer retention and taking a proactive role in managing and collecting debts.
Key Duties & Responsibilities
- Prepare regular statements of accounts for clients as and when required
- Ensure all invoices are paid as per the agreed credit terms
- Reconciliation of discrepancies between clients records and company’s statement
- Continuously devise plan to recover outstanding receivables
- Liaise with clients on a regular basis including face to face meetings to seek payment updates, payment plans and negotiating payoff deadlines
- Escalation of client unwilling or unable to pay as and when required
- Complying with requirements when legal action is unavoidable representing the company in courts when required
- Ensure company is compliance with Nigerian tax laws
- Preparation of weekly and monthly debtors reports for presentation to management
- Ensuring credit and collection policies and procedures are followed as required
- Agreeing on credit and payment terms & conditions with clients
- Ensuring payments are on track to be paid within the agreed terms
- Liaising and requesting assistance of sales account managers for clients having long outstanding debt
- Updating management on daily collections and banking using the relevant systems and reports
- Responding promptly to client enquiries as and when required
- Keeping track of all clients’ accounts to identify outstanding debts
- Interface with clients to resolve any disputes that may arise
Minimum Qualifications
- Bachelor’s degree in Accounting/Finance or related degree
- Professional certifications – ACCA (Level III) or equivalent
Experience and Skills
- Minimum 5 years relevant work experience in a busy environment
- Hands-on experience with accounting software packages and advanced MS Excel
- Good systems skills and knowledge of ERP (preferably Oracle) systems
- Demonstrated understanding and experience of credit accounting
- Ability to keep in touch with evolution of tax laws to ensure timely communication and implementation as per regulatory requirements
- Strong accounting, analytical, and research skills
- Highly flexible, ability to deliver to tight deadlines and work with minimum supervision
- Good communications, influencing and networking skills
- Good team player with good interpersonal skills, personal initiative and drive
Attributes
- Client focused, relationship builder
- Integrity, honest with high ethical standards
- Boundless, passionate and flexible
- Personal excellence, accuracy and attention to detail
- Collaborative, achieve results through teamwork and partnerships