• Application Deadline:
• Position: Website Correspondent


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Abuja


• Job Field ICT / Computer 
  

Responsibilities

• Respond to chats and orders (chats and Whatsapp) from the website phone.


• Update/upload products with descriptions and monitor the website.


• Send emails from thewebsite


• Update emails from inventory


• Use and respond to product website modules


• Update prices/change on the website


• Place orders on the website and process orders for the entire website (Nigeria and other countries)


• Update order status


• Clear cache from the website


• Attend to all abandoned carts, missing orders failed, and canceled orders on the website.


• Review and change the status on the website and delete products that are no longer in use


• Creation of coupon codes


• Update store locator where necessary.


• Send push notifications for products every two days.


• Improve the user experience of the website regularly.

Requirements

Candidates should possess the following qualities:

• Should have a Degree in Mass Communication, B.A English or any related course.


• Should be able to communicate effectively (written and verbally)


• Should have at least 2 years of experience working as a website correspondence.


• Should be empathetic and courteous


• Should be social media & tech savvy


• Should be open to learning


• Familiarity with Amazon, Etsy, and 3cx software features is a plus.