Customer Service Representative at Advantage Health Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
43945
Job Views
111

Job Description

  • Application Deadline: Tue, 30 May 2023 00:00:00 GMT
  • Position: Customer Service Representative

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 2 years

  • Location Lagos

  • Job Field Customer Care 

  • Salary Range ₦50,000 - ₦100,000/month



Job Requirements 



  • B.SC /HND in social science/ related field of study       

  • Minimum of 2 years work experience as a Customer Service Officer


Job Description 



  • Manage / handle huge number of incoming phone calls

  • Identify and resolve customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer through open and interactive communication

  • Provide timely, accurate, valid and complete information to clients

  • Set up client meetings.

  • Ensure timely feedback is provided to client inquiry and ensure issues are resolved timely


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