• Application Deadline:
• Position: UPS Field Engineer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 3 - 5 years


• Location Lagos


• Job Field Engineering / Technical 
  

What kind of work will you be doing?

• Provide technical product assistance to the customer either telephonically or in the field


• Providing application, control circuits and functional training to new technicians


• To identify sales opportunities for Vertiv by suggesting power solutions to the customer and to communicate with the relevant Vertiv Key Account Manager of any sales opportunity


• Do installations where and when required


• Provide a wide range of customer orientated services as per the Service and Maintenance Contracts between VERTIV and the customer.


• Report on progress with relation to the various services rendered to customers


• Make use of support from VERTIV ZA and other Vertiv divisions where necessary


• Resolves escalated technical support issues


• Provides specialist technical input/advice to resolve complex issues including support in the form of emergency callouts to ensure system availability to the customer


• Responsible to maintain customer relationship and client satisfaction as well as generate opportunities where possible


• Any other duties as deemed appropriate by your line manager.

What will make you successful?

Mandatory

• OND, HND, BSC (Electrical or Electronics Engineering) or equivalent, or qualified by experience (QBE)


• Good PC knowledge ( Microsoft office and Windows)


• 3-5 years in the UPS Power Systems environment


• Ability to handle a variety of tasks at once


• Completes own role independently or with minimal supervision/ guidance


• Applies knowledge/ skills to a range of standard and non-standard activities


• Interprets customers' needs and work to meet those needs, promotes an environment for creating business opportunities

Desirable

• Mechanical engineering knowledge will be advantageous


• 3-5 years in the Telecommunications and Data Centre environment


• Project experience will be of value


• Some knowledge of DC, Thermal and Monitoring


• Pre-requisites :Fluent in English - Oral and written