Manager, Business Management - Chief Operating Officer at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
4398
Job Views
142

Job Description



Description



  • Enable the COO to balance his responsibilities and maximize his effectiveness.

  • Request information and actions on behalf of the COO and ensure that these requests are fulfilled efficiently and effectively 

  • Communicate ideas effectively with the skills of adjusting language and terminology to appropriate levels

  • Assess the urgency and importance of situations/scenarios and take the appropriate action to determine the necessary level of COO involvement

  • Prepares and drafts critical correspondence, presentations, reports and spreadsheets with attention to detail

  • Assist and support on a need basis in the provision of input and review materials, presentations and communications

  • Track in a timely manner the scorecards of all divisions including the COO's

  • Track the profitability and actual result vs the BC of different initiatives

  • Analyze customer data and give feedback/suggestions to improve customer experience

  • Provide support, strategic guidance and analytical support for other executives within the COO structure as approved by the COO

  • Ensuring appropriate communication between the COO and internal and external stakeholders

  • Support the COO in holding the executive team members accountable to timelines and commitments 

  • Record and follow up on all actions that are concluded in the different committees/meetings that are either chaired or organized by the COO


Educational Qualifications and Experience



  • First Degree in any discipline 

  • Fluent in English

  • 6 - 13 years’ experience which includes:

  • Telecommunications industry experience

  • Work across diverse cultures and geographies

  • Proven track record of execution and managing competing tasks and demands

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